518slot Privacy Policy

518slot ("we", "the platform") is committed through this policy to handling the personal information of players ("you", "the user") with respect. By accessing the 518slot.onl website, opening an account, or using our services, you are considered to have accepted the terms of this policy.

This policy should be read together with 518slot's Terms & Conditions and Responsible Gaming policy.

1.1 Information You Provide Directly

This includes information you provide yourself when registering, making deposits or withdrawals, and getting in touch—

• Name and date of birth
• Email address
• Phone number (for KYC / payment verification)
• Payment details (KBZPay, Wave Money, AYA Pay, CB Pay account numbers)
• Messages and requests sent through customer support

1.2 Technical Information Collected Automatically

When you access the website, our servers log the following—

• IP address and device type
• Browser type and version
• Pages visited and click history
• Session duration — recorded in Myanmar Standard Time (UTC+6:30)
• Cookies and similar tracking technologies

1.3 Financial Verification Records

Records of deposits, withdrawals, and bonus activity are essential data for financial verification and service improvement. These records are used to verify decisions related to the minimum deposit of 3,000 Ks and minimum withdrawal of 20,000 Ks.

We use your personal information only for the following purposes—

• Creating and managing your account
• Processing deposits and withdrawals
• Resolving service issues via 24/7 Live Chat and email
• Customer Verification (KYC) — including age verification for 21+
• Analytics to improve game quality and service
• Sending promotions and bonus notifications (if you have agreed to receive them)
• Fraud prevention and service security

Non-financial use

We do not sell, rent, or share your personal data with third-party advertisers, data brokers, or unrelated companies. We will never use your data in any way not described in this policy.

3.1 Service Providers

We work with trusted third parties such as payment partners (KBZPay, Wave Money, AYA Pay, CB Pay) and game technology providers. These parties are contractually bound to protect your data in accordance with our instructions.

3.2 Legal Requests

Data may be disclosed as permitted by law only in response to a valid and lawful request from legal authorities. Where possible, we will notify you in advance unless prohibited or restricted by law.

3.3 Business Changes

Data transfers may occur in connection with corporate transactions such as mergers, acquisitions, or asset sales. In such cases, we will carry out checks to ensure data protection standards are maintained and will notify you in advance.

What are cookies

Cookies are small text files stored in your browser. We use cookies for session authentication, remembering your language and player preferences, and keeping gameplay running smoothly.

You can disable cookies in your browser settings, but some features of the website may not work properly as a result.

No identifiable (third-party data) tracking

518slot does not embed tracking code from Google Analytics, Facebook Pixel, or any third-party advertising network on this website. Our analytics are performed exclusively with internal tools on our own servers.

518slot applies the following technical and protective measures to keep your personal data safe—

• SSL/TLS Encryption — all network communications are protected with encrypted connections
• Access Control — staff can only access data relevant to their own role
• Payment Data Protection — details related to KBZPay, Wave Money, AYA Pay, and CB Pay cannot be viewed by any staff member — all payment processing goes through the payment service provider only
• Regular Security Audits — servers and code are reviewed on a regular basis
• Cyber Security Policies — controls are in place to limit access as much as possible and to protect against account breaches

In the event of a breach

If we become aware of an unexpected data breach affecting your account, we will notify you via [email protected] within 72 hours, including details of what was affected and what steps we are taking.

We will retain your personal data for as long as necessary to provide our services or as required to fulfil any legal obligations—

• Account data — retained for a period following the date the account is closed
• Financial transaction records — for the duration required under financial law
• Gaming records — for a set period after service issues are resolved
• Communication records — one year for customer support purposes

Once the retention period ends, we will securely delete or anonymise your data so it can no longer be identified.

Under 518slot's Privacy Policy, you have the following rights—

• Right of Access — you can request a copy of the data we hold about you
• Right to Rectification — You can request correction of any inaccurate or incomplete information we hold
• Right to Erasure — You can request deletion of data we hold about you, where there are no legal restrictions preventing this
• Right to Restriction — You can request that we limit how we process your data while an issue is being resolved
• Right to Object — You have the right to opt out of communications related to promotions
• Right to Data Portability — You can request that data we hold about you be provided in a readable format

To exercise any of these rights, contact us at [email protected] or use our 24/7 Live Chat. We will review your request and respond as promptly as possible.

518slot services are for users aged 21+ only. We do not knowingly collect personal data from anyone under 21. If we become aware that a person under 21 is using our services, we will immediately close that account and delete the relevant data.

We may update this Privacy Policy from time to time. When significant changes are made—

• We will update the "Last Revised" date at the top of this page
• We will notify registered players via their contact details on file
• We will post a prominent notice on the website

Continuing to use the website after changes have been made will be taken as your acceptance of the updated policy. If you do not agree, you may close your account and request that we delete your data.

For any privacy-related questions, requests or complaints, you can reach our 518slot platform team through the following—

• Email: [email protected]
• Live Chat: 24/7 — contact us via the Live Chat widget on the website

We will do our best to respond as promptly as possible, though we cannot guarantee a specific response time. For reasonable matters, we will assist to the best of our ability.